Contact & Support
Contact the AfriChat team about your account, the app, a booking or order, business or practitioner onboarding, privacy, or a safety concern.
You do not need an AfriChat account to contact us. Support is not an emergency service and is not monitored continuously. Do not wait for a support reply when someone needs urgent help.
Send a request
Please do not include your password, SMS/OTP codes, full payment-card details, identity-document images or detailed medical records. Give only the information needed to explain the problem.
Privacy and account deletion
To request access, correction, deletion or another privacy-related action, select Privacy or data request. We may verify that the request relates to your account before releasing or deleting information.
Report abuse, a security issue or a child-safety concern
Use the in-app report/block controls where available, or select the appropriate category above. Include a relevant account, post or message reference. For suspected child abuse, do not download, forward or upload the abusive material; provide the location/reference and a brief description. See AfriChat’s child-safety standards.